N 5 (196) 2025. P. 77–82

STUDY OF THE ACCESSIBILITY OF MEDICAL AND PHARMACEUTICAL CARE FOR PEOPLE WITH DISABILITIES

A. M. Krychkovska, N. L. Zayarnyuk, O. B. Pankevych, I. R. Buchkevych, O. I. Khomenko, V. I. Lubenets

Lviv Polytechnic National University, Lviv, Ukraine,
State Non-Profit Enterprise “Danylo Halytsky Lviv National Medical University”, Lviv, Ukraine,
Private Higher Educational Institution “Lviv Medical University”, Lviv, Ukraine

DOI 10.32782/2226-2008-2025-5-13

Introduction. The number of people with disabilities in Ukraine has reached 3 million people, of which more than 300 thousand have received such status since the beginning of the full-scale invasion of Russian troops into Ukraine. This has exacerbated the issue of medical and pharmaceutical services for such patients.

The aim of the study was to identify the problems that people with disabilities face when receiving services in healthcare facilities (HCFs).

Material and methods. The methods of survey, mathematical statistics, generalization and interpretation of results were used. The materials were the results of an oral and questionnaire survey of 481 people with disabilities living in Lviv and the Lviv region.

Results and discussion. The reasons for the difficulty of reaching the HCFs and the physical inconveniences that people with disabilities face when visiting pharmacies and polyclinics were identified. It is shown that this group of patients often encounter cases of inadequate pharmaceutical and medical care, which forces them to defend their rights in conflict situations. Given the existing problems in pharmaceutical and medical services, respondents provided suggestions for improving services in HCFs.

Conclusions. Based on the questionnaire survey, problems of transport and physical accessibility to HCFs, an insufficient level of pharmaceutical and medical services and inappropriate attitude towards them in pharmacies and polyclinics were identified. It is shown that the implementation of the National Strategy for Creating a Barrier-Free Space in Ukraine, integrated into the state healthcare system, will contribute to improving services for people with disabilities. In this regard, it is important to train medical and pharmaceutical workers in serving people with disabilities.

Keywords: people with disabilities, medical and pharmaceutical services, pharmacy, polyclinic.

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