Key Performance Indicators (KPIs) as a Part of the Staff Performance Management at the University: A Case of Medical University

Abstract

The main purpose of this research is to conduct the theoretical and applied study of KPIs as an evaluation tool of universities’ activity; to identify the issues of special organizational requirements for its use. In this study such basic methods as analysis, synthesis and comparison are used. Medical university and its staff are an object of the research. The article using the case of the medical university describes the Key Performance Indicators of the university, its principles and practices of application, provides a justification of the optimality of the selected system for the evaluation and development of the university’s staff and its efficiency to achieve the university’s strategic goals. KPIs are adapted in accordance with the requirements of the modern higher education and takes into account the main goals of the strategic plan of the university’s development. The article describes in detail the principles of KPIs construction, based on the decomposition of the strategic goals.